Contract Screen Printing Guidelines
1. A Contract screen printing buyers should qualify as a “business” with a website & email that matches their website. This will tell us that you are not a regular retail client. If the buyer does not have a website with a corresponding email, then as far as we are concerned they are a retail client and must be charged the full retail price of printing at time of sale. Which will be referred to our Retail end of the buissiness at Spinink.ca.
2. Contract screen printing buyers should provide their own garments at least 72 hours before the scheduled print date. If not, there isn’t time to count them and alert the buyer to any shortages the distributor may have caused. If the print price is based on a specific quantity and the order is short of that quantity due to distributor error and we are not allowed sufficient time to rectify it, pricing will be redressed based on actual quantity.
3. Contract screen printing buyers who “expect no setup charges” should provide find a different printer, These charges are to cover the entire cost that each screen incurs over the course of the order. Including Film, Screen Burning, Screen Prep, Physical Press Setup, Tear Down, Cleanup, Reclaiming the Screens. We do not keep the screens, each screen is needed to be reclaimed immediately after the order is finished.
4. Contract screen printing buyers should provide written documentation detailing all pertinent aspects of the print job to allow it to be done correctly the first time. If there is a potential for confusion, be on the premises to provide guidance during the strike-off/approval stage.
5. Contract screen printing buyers should always be clear on the P.O. what they expect to pay for the job. Clear up any confusion about pricing before the job is printed.
6. As a printer we understand, and we expect a Contract printing buyers to understand as well, that a misprint allowance of 3% is industry standard. We do not charge for printing misprints, although we do count them as part of the quantity price break. As long as the misprints are within the 3% allowance, we do not replace them or charge for printing them. If we exceed the allowance then we replace the goods, if there is time to do so without missing the delivery date. If there is not time to replace the goods, we credit the cost of any goods over the 3% allowance against the bill.
Our maximum limit of liability for any Contract printing job is equal to the total invoice for that order.
Contract screen print buyers should always buy a few extras and ask the printer to replace misprints from those extras as needed if the quantities must be precise. Blank unused goods can always be returned for a refund to the distributor, so there is no reason not to do this. In addition, if the buyer is shorted for failing to provide extras then rerunning the job to fill in shortages will be billed as a separate job at a price relative to the quantity being rerun. (In the years 2011-2018 our misprint averages have been below 1%.) Our Contract pricing is based on monthly average volume, timeliness of payment, and the professionalism of the print buyer.
In my years of handling Contract printing, these 6 rules have proven to be the very best guidelines I have used. All of my better clients are fine with these guidelines, and when we all understand each other’s requirements we are able to offer very consistent, high-quality screen printing, faster turnaround times, and more aggressive pricing. Timeliness of payment is often the biggest factor in choosing to do work at a lower rate, so if your volumes are high and your cash flow is good we can be very aggressive with price.